Rate it! Product reviews for and by disabled and older people

The Research Institute for Disabled Consumers

July 2018 saw the release of a pilot project to deliver a product review tool for use and authored by disabled and older people. We worked alongside the Research Institute for Disabled Consumers (RiDC), Leicester Centre for Integrated Living (Lcil) and Enabled by Design to design and develop the Rate it! website that ¬†allows audiences to both browse existing product reviews and add their own. Digital accessibility was at the forefront of this project to avoid isolating the target audiences. Access tools are presented clearly and an unfussy design scheme avoids potentially confusing visual “clutter”. The range and categories of products being reviewed has been limited in this pilot project in order to focus on the quality of delivery and prove that product review information by and for disabled people can be successfully supported online. We hope real-life usage will demonstrate a need to expand on this pioneering project.

Key features include:

  • Fully accessible to audience following WACG 2.1 (including suitable for screen reader software, tagged images, compliance with font type, size and colour contrast guidelines)
  • Star rating reviews, filterable by category
  • User accounts – for review submission
  • Flexible levels of information disclosure for reviewer
  • Commenting functionality
  • Moderation facility for website administrators
  • Search functionality