We take accessibility really seriously. Many of our clients are disability groups and charities, so our experience is reinforced by direct contact by users with access needs, rather than just being a “tick box” exercise. We continue to explore ways of making our products as accessible to as many users as possible, to suit different needs. Recently we’ve established good practice around the built-in access tools available with smart phones and tablets.
We have been working in the field of accessibility since we started developing websites. Naturally, as a result of this, we have built up knowledge of the many phases of advice and guidelines that have emerged from various industry and NGO bodies.
When the W3C WCAG (Web Content Accessibility Guidelines) version 2 emerged, we were pleased to see that a human-oriented, context-sensitive approach had been adopted that understood that there are many core guiding principles, but that simply ticking off lists of supposed “compliance” was not enough – testing with real people was also high on the agenda.
We have developed scores of sites (and apps) using the W3C WCAG guidelines, but perhaps a better proof of our knowledge in this area is that we have undertaken consultancy and run training sessions on the topic for organisations such as the National Archives, CyMAL (Welsh Museums Archives and Libraries council), BBC, University of Brighton and University of Leicester.
We encourage all our clients to build accessibility into their products and we’d be happy to talk through any ideas for increasing access with you. To ensure you meet requirements under the Equality Act 2010, we strongly recommend that we build in access user testing to the development process, to test for accessibility with assistive technology users.