What is access user testing?


User testing allows a further level of compliance for a website or app. Access user testing includes testing with disabled people with a range of access needs, some using assistive technologies and access tools to get online. Test formats include focus groups, one-to-one sessions, and pairs. Currently all our user testing is online, presenting a great opportunity to reach many more users, and to record and share sessions. 

A woman and her personal support dog test a website's accessibility

At Surface Impression we manage the entire user testing process for our clients – recruiting, facilitating the sessions, and analyzing findings and outcomes.

To find out how accessible a site or app is, we work together with a large pool of users with a variety of access needs including: blind users using screen readers; visually impaired users using screen magnifiers; D/deaf and hard of hearing users; users with learning (developmental) disabilities; users with specific learning difficulties including dyslexia; users with physical disabilities. Increasingly best practice and/or regulations around the world suggest or stipulate that service providers make sure their sites work with common assistive technologies.

Get in touch with us

Reach out to our team to discuss your access user testing needs:

UK/ Europe

Sally Moorhouse
Surface Impression Ltd.
[email protected]


Dr. Amy Hetherington
Surface Impression (Canada) Ltd.
[email protected]